Privacy Policy

1. Information We Collect We may collect the following information: Personal Information: Name, email address, phone number, business details. Account Information: Login credentials, usage activity, preferences. Customer Interaction Data: Messages sent via WhatsApp Cloud API, conversation history, and analytics. Payment Information: Billing details, payment history (securely processed through our payment gateway). 2. How We Use Your Information We use the collected information to: Provide and improve our services. Process payments and manage accounts. Send notifications, updates, and support communications. Monitor and analyze usage to improve platform performance. Ensure compliance with legal and regulatory requirements. 3. Data Sharing and Disclosure We do not sell or rent your personal information to third parties. We may share information: With our service providers for platform operation (e.g., hosting, analytics). As required by law or to protect our rights, safety, or property. In case of a business transfer (e.g., merger, acquisition). 4. Data Security We implement industry-standard security measures to protect your data. While we strive to secure your information, no online service is 100% secure. 5. Cookies and Tracking Technologies We may use cookies or similar technologies to enhance user experience and track platform usage. You can manage or disable cookies via your browser settings, but some features may not function properly. 6. Your Rights You can access, update, or delete your personal information by contacting our support team. You have the right to opt-out of marketing communications at any time. Vendors must ensure that customer data shared via our platform complies with applicable privacy laws. 7. Children’s Privacy Our platform is not intended for children under 18 years. We do not knowingly collect information from children. 8. Changes to This Policy We may update this Privacy Policy from time to time. Any significant changes will be communicated to users via email or platform notifications. 9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Email: info@siafinfoweb.com